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This year, we are celebrating a special milestone: Rutgers has been a valued client of Hexspoor for 15 years. What started as a logistics partnership has grown into a long-lasting collaboration built on trust, close communication and continuous development.
For many years, Rutgers has been committed to promoting sexual health, healthy relationships and resilience. Through educational materials, research and learning resources, the organisation reaches thousands of professionals, schools and young people every year. We are proud to have supported the distribution of these valuable materials for the past 15 years.
A great deal has changed over the past 15 years. Our collaboration began with the fulfilment of orders placed through the Rutgers webshop. In addition, Rutgers entrusted Hexspoor with customer support for its webshop.
What started with webshop management, inventory management and order fulfilment gradually expanded. Over the years, our services grew to include customer service, cash management and comprehensive reporting.
Hexspoor also played an important role in supporting the educational programmes Kriebels in je Buik and Lang Leve de Liefde. For these e-learning programmes, we managed the digital order processing and subscription administration.
Today, both organisations have continued to grow and professionalise, and our partnership has evolved alongside them. Rutgers now operates its own modern webshop and manages its online processes internally. Hexspoor continues to handle the order management and, just as we did 15 years ago, distributes the educational materials that Rutgers is known for.
What makes this long-standing partnership special is the personal connection. Many of the same contact persons at both Rutgers and Hexspoor have been involved for years, resulting in short communication lines and a strong working relationship between our teams.
Especially during busy periods and special projects, the value of mutual trust becomes clear. Because we know each other well, questions can be answered quickly and processes can be adapted whenever needed. This enables an efficient and enjoyable collaboration that benefits both organisations every day.
As a family-owned company, we highly value long-term relationships with our clients. A partnership that lasts 15 years does not happen by chance. It is built on commitment, flexibility and a shared focus on quality.
We would like to thank Rutgers for the trust they have placed in us over the past 15 years. We look back on this long-standing partnership with great appreciation and pride, and we look forward to reaching many more milestones together.
